CYBER MONDAY COUPONS:
-FREE US SHIPPING ON ALL DOMESTIC ORDERS OVER $50 USE CODE "CYBER50" AT CHECKOUT.
-20% OFF ORDERS OVER $30 USE CODE "CYBER30" AT CHECKOUT.
-10% OFF ANY ORDER ENTER CODE "CYBER10" AT CHECKOUT
PAYMENT | SHIPPING | RETURN POLICY | SIZE CHARTS
Tollfree Phone: 1800-670-9322 (Domestic US only)
Phone: +1 347-753-7838 (US & International)
E-Mail: info@nycfactory.com
Google Talk: info@nycfactory.com
Skype: nycfactory.com
Contact Address: Jacobsen USA LLC, PO Box 1078, Maplewood NJ 07040-1078
Owner: Daniel J can be reached at +1 (347)753-7838
Member of the New Jersey Chamber Of Commerce.
PAYMENT:
We accept Paypal and all major credit cards such as Visa, MasterCard, American Express & Discover.
For wholesale orders and special requests we will also accept checks, cash, money orders and bank wire.
SHIPPING:
We will use either UPS Ground or USPS.
Please contact us if you need to make special arrangements or if you want to inquire about shipping discount on larger orders.
CANADA:
We will use USPS for all shipments to Canada.
Please contact us if you need to make special arrangements or if you want to inquire about shipping discount on larger orders.
WORLDWIDE:
We will use United states postal service. We will provide tracking information when available. Shipments should be received within 6-10 business days unless delayed in customs. Please expect delays for international shipments. All packages are insured and we guarantee delivery. No claims can be filed until 45 days passed.
Please contact us if you need to make special arrangements or if you want to inquire about shipping discount on larger orders.
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SECURE SERVER:
Your privacy and card security is important to us!
nycfactory.com is hosted on a Yahoo! secure server. Yahoo! uses industry-standard SSL encryption to scramble credit card information both on the way from the shopper from Yahoo!'s server, and from Yahoo!'s server on to the merchant.
COUPONS:
Please sign up for our newsletter in the left column of this page to receive coupons and special offers. We will not share your email address with any 3rd party and you can unsubscribe to our newsletter with one click.
GUARANTEED AUTHENTIC ITEMS:
We guarantee our branded I Love NY, NYPD, FDNY, New York Yankees, Lifeguard items to be licensed authentic New York products. We also guarantee that the shipment will reach you in a mint condition.
RETURN POLICY:
Please contact us to get an RMA number for any return.
You can return any item for an exchange or refund within 1 week of received shipment. Unless the products arrived damaged you will cover shipping fees both ways. If you want to exchange size please return the order/item to us and include a note with exchange information. We will not replace or refund any used items. Items must be returned in the condition they were received from us. We will not accept coupon enclosed with original order on replacement when you want to exchange size. If you are returning to exchange size please enclose $2.99 (t-shirts and baby items) or $4.99 (hoodies, larger items such as umbrellas) fee for re-shipping the item to you - if you feel you should not pay this fee please let us know and we will work it out!
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RETURN ADDRESS:
Jacobsen USA LLC
Return Dept.
Po Box 1078
Maplewood, NJ 07040-1078
DEALERS, BULK ORDERS, WHOLESALE, CORPORATE GIFTS:
Looking to purchase a larger quantity of our great selection of New York products? We supply products for resellers, events and occasions such as bachelor party, birthday party, corporate events, corporate gifts and more.
We will quote you a discounted price on larger orders - please use contact info on the top of the page to get in touch with us and we will work on a special price for you.
ANY OTHER QUESTIONS PLEASE CONTACT US!
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SIZE CHARTS:
LAY YOUR FAVORITE GARMENT DOWN FLAT TO MEASURE AND COMPARE WITH OUR CHARTS. SEE BELOW AND LET US KNOW IF YOU HAVE ANY QUESTIONS!
ADULT UNISEX TEE
WOMEN 5% SPANDEX TEE
WOMEN SHORT FITTED TEE
KIDS UNISEX TEE
KIDS/YOUTH UNISEX TEE
ADULT HOODIE
BABY ONEISE
ADULT UNISEX CREWNECK
KIDS/YOUTH HOODIE
ADULT UNISEX TEES - VERY STANDARD SIZING SO GO FOR THE SIZE YOU WOULD NORMALLY WEAR!
SIZE CHART MENU
WOMENS 5% SPANDEX TEE SIZE CHART - FOR ANY OTHER STYLES SEE SIZE CHART BELOW THIS ONE..!
SIZE CHART MENU
WOMENS FITTED TEE 100% COTTON - NOTE VERY SMALL IN THE SIZES SO MAKE SURE TO CHECK THE SIZE CHART BEFORE ORDERING!
SIZE CHART MENU
THIS IS THE SIZE CHART FOR KIDS TEES - NOTE THAT SIZING IS A LITTLE BIT SMALL SO BUY ONE SIZE LARGER IF YOU ARE NOT SURE.
NOTE 2 !! WHEN SIZE ON PRODUCT PAGE INCLUDE AGE SUCH AS 2-4, 6-8 ETC PLEASE REFER TO THE SIZE CHART BELOW THIS ONE!
SIZE CHART MENU
SIZING IS VERY STANDARD SO BUY THE SIZE YOU NORMALLY WOULD USE.
NOTE!
WHEN SIZING ON PRODUCT PAGE DOES NOT MENTION AGE SUCH AS 6-8, 10-12 ETC PLEASE REFER TO SIZE CHART ABOVE THIS ONE.
SIZE CHART MENU
ADULT HOODIE UNISEX SIZE CHART. APPLIES TO ALL OUR ADULT HOODIES. SIZING IS VERY STANDARD SO BUY THE STANDARD SIZE THAT YOU NORMALLY WEAR!
SIZE CHART MENU
SIZE CHART FOR BABY ONESIES - NOTE THAT THE MONTH USED TO DESCRIBE SIZE IS ONLY AN INDICATION. BABIES GROW DIFFERENTLY AND A SIZE M WILL NOT FIT ALL BABIES BETWEEN THE AGE OF 6-9.. IF YOU ARE NOT SURE BUY ONE SIZE UP AND THEY CAN ENJOY THE ONESIE FOR MONTHS TO COME :-)
SIZE CHART MENU
UNISEX SIZE CHART FOR OUR CREW NECK SWEATERS.. SIMILAR FIT AS OUR HOODIES AND VERY STANDARD SIZING
SIZE CHART MENU
SIZE CHART FOR OUR YOUTH/KID HOODIE COLLECTION. BUY ONE SIZE UP IF YOU ARE NOT SURE. THESE ARE EXTRA COMFY WHEN THERE IS A LITTLE BIT EXTRA SPACE FOR A SWEATER UNDERNEATH ON A COLD DAY.
SIZE CHART MENU
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