Call Us

Need assistance? Call toll free at (646) 820-4815 to speak with Customer Service.

Hours of Operation (Eastern Standard Time):

  • Monday: 9:00 AM to 5:00 PM
  • Tuesday: 9:00 AM to 5:00 PM
  • Wednesday: 9:00 AM to 5:00 PM
  • Thursday: 9:00 AM to 5:00 PM
  • Friday: 9:00 AM to 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Mail Us

Customers who chose to make a Payment with a Check or Money Order, please mail your balance amount to the following Address:

NYC Factory
219 Valley St 2nd Fl
South Orange, NJ 07079

Email Us

We will do our best to respond to your message as soon as possible. We look forward to hearing from you.

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